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FAQ


Bienvenidos


Welcome to My Mexican Pantry. Your online Mexican Grocery Store, where you can always find an ever growing selection of Mexico's top rated groceries as well as ideas, ingredients and recipes that help you prepare healthy, authentic, and simple Mexican dishes. Buy your favorite Mexican Groceries Online from the comfort of your own home.

Bienvenidos a su alacena mexicana. El mercado mexicano en línea, donde encontrará los mejores productos mexicanos, así como ideas para preparar platillos tradicionales, nutritivos y sencillos. Ahora puede comprar sus productos mexicanos preferidos desde la comodidad de su hogar.

News and Updates


  • New Products
    • Try out the new Chilorio varieties from Chata in our Mexican Dishes section.
    • New Doritos and Cheetos flavors in our Snack aisle.
    • Picagomas and new lemon powders, now available in our expanded Candy section.
    • Scroll down to check out this week's featured items.



Featured Products
ChataSabritasLa Costeña
Doritos Nacho - 24 Bag Pack
Regular price: $27.99
Sale price: $19.99
Tostitos Salsa Verde Sabritas - 24 bag pack
Regular price: $29.99
Sale price: $19.99
Cheetos Colmillos - 24 Bag Pack
Regular price: $27.99
Sale price: $19.99
Tajin Salsa Chamoy
Regular price: $2.99
Sale price: $2.49
Chili Seasoning - Chile en Polvo - Tajin
Regular price: $2.79
Sale price: $2.19
Tajin - Habanero Powder
Regular price: $3.49
Sale price: $2.79
Mexican Style Peanut Mix - Botana Mexicana - Sabritas
Regular price: $3.79
Sale price: $3.29
Japanese Style Peanuts - Cacahuates Japoneses - Sabritas
Regular price: $3.79
Sale price: $3.29
Mexican Style Hot Peanuts - Cacahuates Enchilados - Sabritas
Regular price: $3.79
Sale price: $3.29
Zuko Beverage Mix - Rice Flavor
Regular price: $0.89
Sale price: $0.79
Zuko Beverage Mix - Hibiscus Flavor
Regular price: $0.89
Sale price: $0.79
Zuko - Tamarind Beverage Mix
Regular price: $0.89
Sale price: $0.79
Pork Chilorio -Chilorio de Puerco - Chata
Regular price: $6.99
Sale price: $5.99
Chata Black Refried Beans - Frijoles Negros Refritos Chata
Regular price: $2.49
Sale price: $1.99
Cochinta Pibil - Chata
Regular price: $5.99
Sale price: $4.99
Los Portales de Cordoba - Gourmet Coffee
Regular price: $11.99
Sale price: $10.99
Cafe de la Olla - Spiced Mexican Coffee
Regular price: $12.99
Sale price: $11.99
Los Portales - Intenso - Intense Mexican Coffee
Regular price: $12.99
Sale price: $10.99


Dear customer:
Our site requires a $15 usd minimum order (you can order a mix of any product). Orders above $100 can only be shipped to the billing address on file with your credit card company. During checkout, our site will provide you with an estimate of shipping and handling charges. In the event that the shipping charges are lower, we will adjust your shipping rate to the lower amount. Our goal is to process all orders within a 24-72 hour period of receipt of order do to the origin of the products being from Mexico. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM PST, excluding holidays US/MEXICAN).

Once your order is shipped, we will send you an e-mail which will include the tracking number(s) for your order and instructions on how you can keep track of your order on-line. Please allow 5-10 business days for delivery of your order.

If for any reason there is a problem with your shipment, please contact sales@mymexicanpantry.com within 15 days of placing your order. Otherwise, MyMexicanPantry.com will not be liable for any further delays or problems with delivery.

My Mexican Pantry reserves the right to hold any order for credit/debit card security review. If your order is affected you will be notified within three business days.

For customers requiring next day service, please select "UPS Next Day Air" at check out and submit your order before 12:00pm PST Monday - Thursday. The 24-72 hour processing period still applies since our products originate from Mexico.

Note: For orders outside of the USA and Canada, please visit our FAQ section. It is important to note that import taxes and charges are NOT included in the price of your order. The majority of shipments are delivered free of customs taxes and duties however occasionally the destination country's customs agency may select your shipment for assessment and could charge these duties and taxes. This charge varies from country to country and will not be covered by My Mexican Pantry. The customer is responsible for shipping costs should any package be held or denied by Customs.



Estimado cliente:
Nuestro sitio requiere una compra minima de $15 usd (puede ser una combinacion de cualquier producto). Los pedidos mayores a $100 solo pueden ser enviados a la direccion donde recibe sus estados de cuenta bancarios. Durante la compra nuestro sitio le proporcionara un estimado de los cargos por envío. En dado caso que el costo de su envío sea menor al estipulado al generar usted su orden, nosotros ajustaremos el costo de envio al menor precio. La mayoria de los pedidos son procesados en un periodo no mayor a 24-72 horas, esté periodo es debido al origen de nuestros productos que vienen desde Mexico. Todos los pedidos son procesados y enviados en horas láborales de Lunes a Viernes de 8:00am a 5:00pm hora del pacifico excepto días festivos Estadunidenses y Mexicanos.

Una vez que su pedido haya sido procesado se le comunicará mediante correo electrónico su numero de rastreo para que pueda consultar la fecha de entrega. El tiempo de entrega de su paquete puede variar de 5 a 10 días para ser entregado.

Mi Alacena Mexicana puede demorar su pedido para verificar información de su tarjeta de crédito o debito, si su pedido es afectado se le comunicará en un periodo no mayor a tres días hábiles.

Si por algun motivo hay un problema con su envio, por favor haganolo saber dentro de los 15 dias siguientes a la realizacion de su pedido a la siguiente direccion: sales@mymexicanpantry.com . De lo contrario, no nos hacemos responsables por cualquier demora o problema adicional en la recepcion de su pedido.

Para clientes que requieran servicio de entrega al siguiente dia, favor de elegir "UPS Next Day Air" en la seccion de "Check Out" Su compra debe ser realizada antes de las 12:00pm hora del Pacifico de Lunes a Jueves para poder brindarle este servicio. El pedido de proceso de pedidos a un aplica este siendo un lapso de 24-72 horas para ser procesado, ya que nuestros productos vienen desde México.

Nota: Para ordenes fuera de los E.U.A. y Canada, por favor visite nuestra seccion de preguntas frecuentes para mas informacion. Es importante mencionar que los cargos aduanales NO estan incluidos en el precio de su pedido. La mayoria de los pedidos son entregados libres de cobros aduanales, sin embargo, ocasionalmente, la aduana de su pais pudiera seleccionar su pedido para revision y en consecuencia, imponer cargos aduanales, estos cargos varian dependiendo del pais y no seran cubiertos por Mi Alacena Mexicana.




Mi Alacena Mexicana parte de Grupo Alacenas